How to remove trusted root certificates from apps more than a decade old?

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Level 1

8 points

How to remove trusted root certificates from apps more than a decade old?

Hello,

When I go to General>About>Certificate Trust Settings, I have four very old apps names listed under “Enable full trust for root certificates” that haven’t been installed on any iPhone or device I’ve owned since iPhone 4S.

The apps are long gone, many device cycles ago, and there are absolutely no profiles related to them - or any at all - installed on my device.

Yet no matter how many times I restore, those are there. Of course, I have them switched off, but how to I remove them? They are clearly part of my iCloud backup. Why would iOS hang on to old root certificates from old, deleted apps and deleted profiles? Three are from old vpn apps, again going back ten years now.

Thanks for any help. I do not want to set up as a new iPhone. I want those root certificates removed from my iCloud account backups.

Cheers

iPhone 13 Pro

Posted on Dec 25, 2021 4:58 PM

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Answer 1

Dec 25, 2021 7:49 PM in response to AHal10

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

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Answer 2

AHal10 Author

Level 1

8 points

Dec 25, 2021 7:52 PM in response to SravanKrA

Hello. I think you’ve misunderstood. I have attached a screenshot. There are no profiles installed and it is not a corporate device and there is no MDM. It’s a personal device. These certificates are off and I want them deleted, but I can only toggle them off or on. Their associated apps are deleted, and the associated profiles are deleted, but these root certificates remain and cannot be erased for some reason:

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Answer 3

Dec 25, 2021 7:50 PM in response to AHal10

If you want to turn on SSL trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate. Apple recommends deploying certificates via Apple Configurator or Mobile Device Management (MDM).

Trust manually installed certificate profiles in iOS and iPadOS ...

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How to remove trusted root certificates from apps more than a decade old?

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