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macOS update

I have trouble updating my new MacBook Air into macOS Monterey or latest Big Sur. download completes and process stops right there. how can I proceed

Posted on Dec 25, 2021 6:44 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2021 6:55 PM

Tishan81 Said:

"macOS update: I have trouble updating my new MacBook Air into macOS Monterey or latest Big Sur. download completes and process stops right there. how can I proceed"

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Try the following....


A. Create a Temporary Admin:

See what happens when you use a new administrator to install this. If it works, then there is an error in your current user.


B. Update in Safe Mode:

If you can't click something, then try it in Safe Mode [Hold Down: the shift key upon boot]. In Safe ModeLogin Items do not open at login; certain preferences are set aside; and damaged system files (i.e. caches) are fixed. Go Here: Start Up your Mac in Safe Mode - Apple Support


C. Use Ethernet:

On the computer, you connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

1 reply
Question marked as Top-ranking reply

Dec 25, 2021 6:55 PM in response to Tishan81

Tishan81 Said:

"macOS update: I have trouble updating my new MacBook Air into macOS Monterey or latest Big Sur. download completes and process stops right there. how can I proceed"

-------


Try the following....


A. Create a Temporary Admin:

See what happens when you use a new administrator to install this. If it works, then there is an error in your current user.


B. Update in Safe Mode:

If you can't click something, then try it in Safe Mode [Hold Down: the shift key upon boot]. In Safe ModeLogin Items do not open at login; certain preferences are set aside; and damaged system files (i.e. caches) are fixed. Go Here: Start Up your Mac in Safe Mode - Apple Support


C. Use Ethernet:

On the computer, you connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

macOS update

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