Restoring Backup to new Iphone asks for another Apple ID Password

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Restoring Backup to new Iphone asks for another Apple ID Password

I am setting up a new iphone for my two kids. We chose the restore from icloud backup. On one of the phones, it asked for my Wife's apple id password due to some apps being bought by her id. It did not asked for that on the other phone. On the phone it did ask for her password we did have family sharing turned on (on the old phone) to include icloud storage sharing and app purchase sharing. On other phone we were not sharing icloud storage. I am not sure about app sharing.

Anyone know why it asked for my Wife's password and if it is an app, how do you find out which app?

On both of their iclould accounts and my Wife's both are listed under family sharing (added a couple years ago) and my wife is the organizer.

Posted on Dec 26, 2021 1:01 PM

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Answer 1

LD150

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Dec 26, 2021 1:42 PM in response to Rinconmike

If these phones have only just been set up and they are new users, I would wipe the new phones

Settings, General, Transfer ir reset iphone, Erase all content and settings.

Then set them up with the kids' own apple IDs as new without any restore of backups.

Then add them to family sharing.

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Answer 2

LD150

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100,479 points

Dec 27, 2021 12:03 AM in response to Rinconmike

Quick Start

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch - Apple Support

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Answer 3

Rinconmike Author

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Dec 28, 2021 4:31 AM in response to LD150

From what I see, Quick Start does either the iCloud download or phone transfer.

Once we put the old device next to the new, the quick start came up. Then during the process, it asks which option to restore the data. We chose iCloud download. This is a little off topic, I believe either way the same message to enter the other apple id would pop up. I still not sure what caused this. Either family sharing, something with an app, or I read if a book or music is shared that could cause it.

From what I see, everything transferred over on both devices. All they had to do was log into third party apps like youtube, snapchat, reddit, etc...

If I was to do it again, I would do the transfer from phone instead.

thanks

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Answer 4

LD150

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100,479 points

Dec 26, 2021 3:53 PM in response to Rinconmike

I don't understand why they don't Quick Start from their own old phones. It should avoid the who-bought-what problem you have.

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Answer 5

Rinconmike Author

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Dec 26, 2021 1:46 PM in response to LD150

Thanks for the reply. They are not new users. They have had their own apple id for a long time.

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Answer 6

Rinconmike Author

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Dec 26, 2021 3:59 PM in response to LD150

What do you mean by quick start?

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Answer 7

Rinconmike Author

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Dec 27, 2021 4:46 AM in response to LD150

That is what we did. It asked do you want to download from icloud backup or transfer from iphone. We chose the Download from icloud.

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Answer 8

LD150

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100,479 points

Dec 27, 2021 12:25 PM in response to Rinconmike

Quick Start is the transfer from iphone option.

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Answer 9

LD150

Level 10

100,479 points

Dec 28, 2021 8:51 AM in response to Rinconmike

Ah yes you're right, the "Quick start" process does allow you to divert away from phone to phone transfer to other options, but I meant mainstream phone-to-phone.

Now I re-read the instructions I will say "Quick start ohone-to-phone" in future. Thanks for the heads up.

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch - Apple Support

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Restoring Backup to new Iphone asks for another Apple ID Password

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