Have a pc running windows 7. Have iTunes installed, updated to version 12.10.11.2 My problem is when I try to do a factory restore on my IPad it tells me I need the latest version of iTunes to restore. Win7 wont support ver 12.12.2. What do I do?

Question

Have a pc running windows 7. Have iTunes installed, updated to version 12.10.11.2 My problem is when I try to do a factory restore on my IPad it tells me I need the latest version of iTunes to restore. Win7 wont support ver 12.12.2. What do I do?

Have a pc running windows 7.

Have iTunes installed, updated to version 12.10.11.2

My problem is when I try to do a factory restore on my IPad 7th gen (it's updated to latest ipados) with iTunes it tells me I need the latest version of iTunes to restore.

Its updated and I also used the apple software update tool to check and it tells me it's current.

If the problem is that In need version 12.12.2, My PC running Win7 wont support iTunes version 12.12.2.

Hence I can't do the restore on my Ipad because of this. Is there anything I can do?

What do I do?

Posted on Dec 26, 2021 9:36 PM

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Answer 1

Best reply

GreeniusGenius

Level 4

3,757 points

Dec 27, 2021 8:07 AM in response to dblatchford1107

Go to an Apple Store, or Apple Authorised Service Provider, or find a family member or friend with a recent computer / OS. That’s the only other solution I can think of.

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Answer 2

Dec 26, 2021 9:41 PM in response to dblatchford1107

Install Windows 10 or 11.

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Answer 3

Dec 27, 2021 7:32 AM in response to GreeniusGenius

I cannot install windows 10 or 11.

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Answer 4

Dec 27, 2021 9:50 AM in response to GreeniusGenius

Thank you. i will try to find someone

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Have a pc running windows 7. Have iTunes installed, updated to version 12.10.11.2 My problem is when I try to do a factory restore on my IPad it tells me I need the latest version of iTunes to restore. Win7 wont support ver 12.12.2. What do I do?

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