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Dino- Author

Level 1

4 points

itunes problem

i have windows 7 and cannot update to newest version. when I try to restore an ipad 8 it says need to update to most current > i cannot get it to update past 12.10.11

iPad Pro 9.7-inch WiFi

Posted on May 9, 2022 6:13 PM

Best reply

turingtest2

Level 10

272,937 points

Posted on May 10, 2022 10:21 AM

From Restore your iPhone, iPad, or iPod to factory settings - Apple Support:

If you can't access a computer

If you can't access a computer and your device still works, you can erase and restore your device without a computer.

Hopefully you device has been backed up to iCloud recently. You may have problems restoring a backup from Windows when iTunes isn't up to date. Have you considered upgrading to Windows 10?

tt2

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