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Phone calls interrupt on Bose speaker

So when I'm connected to my Bose Revolve II bluetooth speaker and i have my phone on silent or do not disturb my phone STILL rings through the speaker. I've tried to find solutions for this, but all I seem to find are solutions similar to this:

"After connecting your phone to the Bluetooth device, go to your phone’s Settings then Bluetooth Settings. Under the section Bluetooth Paired Devices you will see two settings for the paired devices: phone audio and media audio. Uncheck the phone audio option. This will stop your phone from ringing while connected to the Bluetooth device (speaker) but the music will stop when a call rings."


I DONT have any settings for paired devices, all i have are my listed bluetooth devices and the little info icon next to them. When I click on the info icon the only options I have are disconnect and forget this device. This is getting frustrating need them speaker for music when I’m massaging at work but then through the treatments, the phone rings it blasts at full volume through the speaker. Am I missing something? Why dont I have the options that all these solutions say I should? I didn’t have this issue with my old Bose Bluetooth speaker.

Posted on Dec 27, 2021 12:34 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2021 6:49 PM

Thanks for participating in the Apple Support Communities, Caren02.


We understand that you want your iPhone to stop ringing through your Bluetooth speaker. Let's see how we can help. If you haven't done so already, make sure your iPhone is running the latest iOS version, and check for a firmware update for your speaker: SoundLink Revolve II Bluetooth® speaker.


If the issue persists, unpair your iPhone and speaker, then pair them again. Here's how: Unpair a Bluetooth accessory. If none of those steps help, reach out to the manufacturer of the speaker to see if they have additional guidance: Bose Support


Best regards.

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Question marked as Top-ranking reply

Dec 27, 2021 6:49 PM in response to Caren02

Thanks for participating in the Apple Support Communities, Caren02.


We understand that you want your iPhone to stop ringing through your Bluetooth speaker. Let's see how we can help. If you haven't done so already, make sure your iPhone is running the latest iOS version, and check for a firmware update for your speaker: SoundLink Revolve II Bluetooth® speaker.


If the issue persists, unpair your iPhone and speaker, then pair them again. Here's how: Unpair a Bluetooth accessory. If none of those steps help, reach out to the manufacturer of the speaker to see if they have additional guidance: Bose Support


Best regards.

Phone calls interrupt on Bose speaker

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