Songs no longer in icloud. Can't get them back into icloud because of GENIUS??

All my songs have disappeared from my icloud music library. I've tried everything making sure the correct boxes are checked in preferences. I can't do ANYTHING because I keep getting:


Genius results can't be updated because the iTunes store doesn't recognize your iTunes library


PLEASE HELP. There is NO WAY visible to TURN OFF GENIUS.

Posted on Dec 27, 2021 7:25 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2021 9:03 AM

Hi,

Try signing out of your iTunes account. This will delete genius. Sign back in to iTunes, make sure iCloud music library is enabled. Genius will now be updated and music that is in the cloud shoul now be shown.


Jim

4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Songs no longer in icloud. Can't get them back into icloud because of GENIUS??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.