Function keys not working on new magic keyboard
my new magic keyboard function keys do not work on my 27" late 2013 imac running catalina 10.15.7 how do I fix this? My old keyboard worked fine with no issues until keys started to fall off.
Okay, please do the following and we will look for any obvious issues that might be causing the problem.
It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211