Alarms will not play through headphones.

Question

Alarms will not play through headphones.

I’ve tried everything and I cannot get any alarms to sound through Bluetooth headphones - never have been. I’m on iPhone 11Pro and iOS 15.2. I just want it to sound through both my Bluetooth headphones and the physical device - the default behavior described in every help article. I’ve tried My AirPods Pro, Jabra Elite 75t, Kokoon Nightbuds, and Bose NC 700 - none of them work. My alarms only ring on my phone’s speakers, but I find that I enjoy sleeping with headphones on, but it’s a gamble that I won’t hear my alarm.

iPhone 11 Pro, iOS 15

Posted on Dec 27, 2021 5:51 PM

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Answer 1

Erica_S1

Community Specialist

Dec 28, 2021 12:19 PM in response to CountessCurmudgeon

Hi there CountessCurmudgeon,

We understand you're only hearing alarm sounds on your iPhone 11 Pro and not on Bluetooth headphones.

You mentioned sleeping with the headphones on, are they paired and playing audio at the time that the alarm sounds?

If no audio is playing, try setting an alarm and listening to audio with your Bluetooth headphones. Does the alarm then sound through them as expected?

Thanks!

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Answer 2

Dec 28, 2021 12:46 PM in response to Erica_S1

Yes, I am actively listening to music on either Spotify or white noise from my Kokoon app at the time of the alarm. It will usually (** tnot consistently) shut off the music at the alarm time, but will not play the alarm sounds through the headphones.

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Answer 3

Jan 20, 2022 3:15 PM in response to Erica_S1

Hello,

I’m also having this issue. Sony ear buds are not being utilized by apples software to play alarm. I’ve tried everything I can think about and regardless what alarm app I use the alarm will always play on the iPhone.

Is there a fix coming for this performance issue?. Somebody help me out here.

kind regards.

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Answer 4

Feb 19, 2022 9:56 PM in response to CountessCurmudgeon

I am having the same issue with my Kokoon headphones as well. Have you found an app that will play an alarm through the headphones? That is the main reason I bought these headphones because I am DEEP sleeper and have tried everything.

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Answer 5

Erica_S1

Community Specialist

Dec 28, 2021 12:47 PM in response to CountessCurmudgeon

CountessCurmudgeon,

Thanks for sharing those additional details with us.

To look into the alarm sound issue further, reach out here: Get Support

Take care.

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Answer 6

TheArj

Level 1

8 points

Mar 18, 2022 8:33 AM in response to CountessCurmudgeon

Same issue for me. iPhone 8 on software 15.2 with Technics EAH-AZ40 earbuds. Music stops when alarm starts, but alarm sound only through speaker and not through earbuds. Please help!

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Alarms will not play through headphones.

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