New iPhone 13

Just got a new 13 and had it activated in the Apple Store. Got home and can not turn it on??

Posted on Dec 28, 2021 10:14 AM

Top-ranking reply

Smilin-Brian

Level 9

60,229 points

Posted on Dec 28, 2021 10:19 AM

▷ Try a hard reset:

Press volume up
Press volume down
Press and hold the power button until the Apple logo appears

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2 replies

Top-ranking reply

Smilin-Brian

Level 9

60,229 points

Dec 28, 2021 10:19 AM in response to fsu1967

▷ Try a hard reset:

Press volume up
Press volume down
Press and hold the power button until the Apple logo appears

Kurtosis12

Level 9

76,432 points

Dec 28, 2021 10:43 AM in response to fsu1967

Plug it in to the charger and let it charge for a little while. The battery may be dead.

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New iPhone 13