Blacklisted and carrier locked
I bought phones(after market), those were on t-mobile, I verified phones at t-mobile with initial owner on purchase, phones were not black listed and were good to be sold, and they were also working on other carriers even-though it showed sim locked, after a week carrier stopped working and they were blacklisted, I tried reaching t-mobile they said they will unlock in 24 hours and remove from blacklist. But they never did, now they are saying the phones aren’t locked to t-mobile, and owner is not willing to help as they already verified phones with me at t-mobile upon purchase, what steps should I take?
iPhone 13, iOS 15