My Home App won't show the preview image that usually refreshes every 30-40 seconds. It's stuck on "Now". Has anyone else experienced this?
MacOS Home App
iOS HomeApp
iMac 27″ 5K, macOS 12.1
Same issue here.
Since yesterday the preview thumbnails of one of my iPhones (iPhone 11 on iOS 15.2) has stopped updating. I only get a black frame or a picture that is about 24 hours old, without any updating. The timer in the lower right corner does not run either.
MacBook Pro, Apple Watch and another iPhone work fine.
I was able to temporarily fix the issue by removing the cameras from HomeKit and reconnecting them but after the next iPhone restart, the issue was present again.....
Greetings from Germany
Yes all devices are fully updated.
There seem to be a lot of issues with the iPhone 11. Hopefully an update will fix this. I will contact Apple Care and see what they say. Also my watch is working as it should.
Same problem with me on the iphone X with IOS 15.2, have a iphone 12 with IOS 15 which is doing fine. apple TV and IPad both with 15.2 are doing fine. iwatch doing fine.
I spoke with Apple again yesterday to see if their team had more information. Their engineers are aware and working on a fix. Please keep reporting your issues. Thanks!
I wonder if this has something to do with it.. “provide recording feedback” option I’ve never seen it previously, and I can’t get it to show all the time either
I don’t show this option on my iPhone
I don’t have this option either
Same issue, says “Now” and are at least 24 hours old. One preview is older showing the camera location prior to relocating it 2 days ago.
I'm still working after singing out and back into iCloud 🤞, but i have not rebooted the iPhone either.
My mistake! Now on my MacBook Air M1, the previews are not working too.
It’s random for me. Sometimes it happens on a device and the next time I look, it’s working fine. Very strange.
I have the same issue on iPhone 12 mini, iPad Pro, and my iMac.
On my iPad and MacBook Air the previews are frozen as well. Not on my iPhone SE 2020. All of them are up to date :(
Senior Apple leadership is not using HomeKit in their personal lives. That's the only take away from this.
Same issue on my iPhone 13 Pro daily driver.
HomeKit Video Preview Isn't Refreshing
