I am not able to connect iPhone 13 to HandsfreeLink of my Acura 2012 TSX car. I am not able to see this Device in the phone's Bluetooth settings.Any suggestion?


I am not able to connect iPhone 13 to HandsfreeLink of my Acura 2012 TSX car. I am not able to see this Device in the phone's Bluetooth settings. Any suggestion?

iPhone 6s, iOS 14

Posted on Dec 28, 2021 6:04 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2021 12:17 PM

Hello vs38,


It sounds like you've been unable to connect your iPhone 13 to your car. We'd like to help you get this resolved.


The first thing we recommend doing is checking with Acura to make sure your iPhone and iOS model are compatible with your car. This resource may help: Acura - HandsFreeLink. If they are compatible the next step would be to follow the troubleshooting guide in the resource you were reviewing: How to connect your iPhone, iPad, or iPod touch to your car.


"Connect using Bluetooth


  1. Restart your device.
  2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for about 5 seconds, then turn Bluetooth back on.
  3. Check the manual that came with your car for more information on how to pair with a Bluetooth device. Most cars require a phone setup on the car display. 
  4. If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.
  5. Update your device.
  6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If you still can't connect, contact Apple Support."


Thanks for using Apple Support Communities.


Take care.



1 reply
Question marked as Top-ranking reply

Dec 29, 2021 12:17 PM in response to vs38

Hello vs38,


It sounds like you've been unable to connect your iPhone 13 to your car. We'd like to help you get this resolved.


The first thing we recommend doing is checking with Acura to make sure your iPhone and iOS model are compatible with your car. This resource may help: Acura - HandsFreeLink. If they are compatible the next step would be to follow the troubleshooting guide in the resource you were reviewing: How to connect your iPhone, iPad, or iPod touch to your car.


"Connect using Bluetooth


  1. Restart your device.
  2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for about 5 seconds, then turn Bluetooth back on.
  3. Check the manual that came with your car for more information on how to pair with a Bluetooth device. Most cars require a phone setup on the car display. 
  4. If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.
  5. Update your device.
  6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If you still can't connect, contact Apple Support."


Thanks for using Apple Support Communities.


Take care.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am not able to connect iPhone 13 to HandsfreeLink of my Acura 2012 TSX car. I am not able to see this Device in the phone's Bluetooth settings.Any suggestion?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.