Over the last day or so snapshots (previews) of my cameras in HomeKit stopped updating on my iPhone 12 Pro. The text always says the snapshot is from “now” but the picture is more than a day old. The cameras still stream fine and snapshots appear normally on my iPad, Mac and iPhone 12 mini. Nothing changed in my HomeKit setup and rebooting hubs/cameras/my iPhone don’t solve this issue.
iPhone 12 Pro
My situation exactly same, with iPhone XR & iPad 8gen. No snapshots on iPhone with current snapshots on iPad. Signed out of iCloud on iPhone & signed back in, snapshots current on both devices now! Thanks for advice & guidance!
My situation exactly same, with iPhone XR & iPad 8gen. No snapshots on iPhone with current snapshots on iPad. Signed out of iCloud on iPhone & signed back in, snapshots current on both devices now! Thanks for advice & guidance!
Same here. It was a pain in the *** having to re-add my wallet, but so far so good. Signing out of iCloud and signing back in fixed the issue on my iPhone 13 Pro Max (whereas my MacBook and my iPad were never affected).
I had the same issue with my Eufy 2k cameras (four of them). I ended up having to delete the Camera's from the Home App and re-adding to Home and it fixed the issue.
On a side note I had this problem and another problem where "Erase This Camera's Recordings" (via the Home app) would crash the Home app. Still working on this issue with Apple support.
Both issues only appeared when I upgraded to 15.2
You can also fix this by just logging out of iCloud and then logging back in
It’s not iOS 15.2 specific. From what it seems it’s a server / iCloud issue.
you can try to remove the cameras and re-add them. Or the sign in/out of iCloud. I suspect apple have solved the server issues and will be working through circling affected users
Signing out of icloud, and signing back in resolved this issue for me. Thanks!
You solved it for me: removing all my cameras an re-adding them in the Home app did the trick. Thanks a lot!
I also had same issue. I fix it by logging out of iCloud account on my phone and then logged back in. This seemed to fix the issue.
Logging out of iCloud on my iPhone 12, allowing it to delete local content, and then logging back in, did seem to work for me. So far so good anyway. 😀
Yeah it is a bit of a hassle to log out of iCloud and back in. Took 10 minutes or so, and there are some hoops to jump through. Still, it did work for me.
I signed out of iCloud and back in on my iPhone and this seemed to solve the issue for me as well.
Sign out and signing back in worked for me
Rebooting didn’t help.
Removing and adding camera back solved this for me.
2 ways to solve this. I solve this in a few days ago. So far so good
either:
Yes but I resolved this issue after deleting and re adding the cameras about 2 weeks after the initial issue started
HomeKit Camera Snapshots not updating
