Over the last day or so snapshots (previews) of my cameras in HomeKit stopped updating on my iPhone 12 Pro. The text always says the snapshot is from “now” but the picture is more than a day old. The cameras still stream fine and snapshots appear normally on my iPad, Mac and iPhone 12 mini. Nothing changed in my HomeKit setup and rebooting hubs/cameras/my iPhone don’t solve this issue.
iPhone 12 Pro
My situation exactly same, with iPhone XR & iPad 8gen. No snapshots on iPhone with current snapshots on iPad. Signed out of iCloud on iPhone & signed back in, snapshots current on both devices now! Thanks for advice & guidance!
Same here, started 2 days ago. No changes to software/firmware on anything that I am aware of. Snapshots still stuck after reboot.
Due to a recently fixed bug in apple side, you need to do the above steps to make it effective
Good to hear there's a real fix on its. All the usual "reset" (logout, remove/add, etc.) methods are only temporary. Hopefully this is part of their release testbenchs for all future releases.
I have the same problem, on my iPhone 12 max pro the snapshots would not update, but on my iPad Pro they do. Both are on iOS 15.2.
That worked for me to and fixed the problem. Thanks :-)
I haven’t trie the “remove recordings” but I get some crashes when I try to export recorded clips on some occasions, (I feel like it’s happening more on the Eufy cams)
Apparently the sign out/sign in trick only works until the effective device is rebooted. Have you tried rebooting your iPhone and then see if the issue returns?
HomeKit Camera Snapshots not updating
