Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

problem with a new iph 12

hi, ive recently bought a new iph 12, and after adding a card to apple pay, i experienced a problem.

so, when i push the on off button, my phone waits a second and only the turns off. Ive already surfed the internet and found that the problem could occur due to the apple pay. After i read this, i turned double click on the button off. But the problem remained. Then i tried to turn off the emergency call(cause it required triple click), but it also didnt help to solve my problem.

Posted on Dec 28, 2021 9:17 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2021 9:18 PM

You have to double click pretty rapidly. I would try a forced restart of your iPhone before trying again.

3 replies

problem with a new iph 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.