Reset my password problem

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Level 1

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Reset my password problem

I am using MacBook pro-2020. I had a problem using python so I thought to format it. When I formatted it and reinstall Big Sur. Everything went well up to create the name and password. First, it freezes over there. I don't know how it was set up when I restarted but it came with the new name that I set up but I put 100 times the correct password it didn't work. Even I tried to change the password from apple id it didn't accept it. I even tried changing the apple id password it didn't work. When I tried to rebut it and reset the password it said that could not verify credentials because the directory server does not support the requested authentication method. Please help me, I am really frustrated by trying multiple times and getting the same error again and again.

MacBook Pro 13″, macOS 10.12

Posted on Dec 29, 2021 7:07 PM

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Answer 1

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Owl-53

Level 10

102,571 points

Dec 30, 2021 1:43 AM in response to tej192

Was this method from apple used ? Use Disk Utility to erase an Intel-based Mac

Was this method from apple used ? Use Disk Utility to erase a Mac with Apple silicon

Was this method from Apple Used ? How to reinstall macOS and choose Intel or Apple Silicon

Reset Computer Password - this will reset the Admin Account password

Intel Computer

1 - Restart computer and immediately hold Command + r keys

2 - Top Tool Bar >> Utilities >> Terminal

3 - Type resetpassword as one word and no spaces

4 - Press Return key

5 - Follow the prompts and remember the New Password

Apple Silicon M1 Computer

1 - Choose Apple menu > > Shut Down.

2 - Press and hold the power button on your Mac until you see “Loading startup options.”

3 - Click Options, then click Continue.

4 - Top Tool Bar >> Utilities >> Terminal

5 - Type resetpassword as one word and no spaces

6 - Press Return key

7 - Follow the prompts and remember the New Password

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Reset my password problem

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