The computer is frozen

I put the computer on the update yesterday, but there is a black screen with a logo. Loading stopped.. what to do?

MacBook Air 13″, macOS 10.14

Posted on Dec 30, 2021 1:10 AM

Top-ranking reply

kaz-k

Level 9

51,108 points

Posted on Dec 30, 2021 5:24 AM

Hi,

Following document could help your issue.

Start up in Recovery mode, then run Disk First Aid of DiskUtility.

If your Mac starts up to an Apple logo or progress bar - Apple Support

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Top-ranking reply

kaz-k

Level 9

51,108 points

Dec 30, 2021 5:24 AM in response to Ka_Ry

Hi,

Following document could help your issue.

Start up in Recovery mode, then run Disk First Aid of DiskUtility.

If your Mac starts up to an Apple logo or progress bar - Apple Support

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The computer is frozen

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