You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Pro 2019 power button stuck. Stuck on restore screen.

Screen is stuck on support.apple.com/ipad/restore


I have tried updating software and restoring iPad. Getting back to the same screen when update/restore is complete.


I had it working consistently despite the stuck power button for the last few months.

iPad Pro, iPadOS 15

Posted on Dec 30, 2021 6:49 AM

Reply
1 reply

Dec 31, 2021 8:44 AM in response to CDShort

Hi CDShort,


Thank you for posting in Apple Support Communities. From our understanding, the power button on your iPad Pro is stuck and you keep getting the restore screen, is that right? If this is continuing after following the steps here: If you see the Restore screen on your iPhone, iPad, or iPod touch, you may want to look into having that button repaired.


Depending on your region, you can reach out to Apple Support here for repair options: Get Support.


Have a good one!

iPad Pro 2019 power button stuck. Stuck on restore screen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.