Old iPad updated today now has Activation lock
Had the idea to update an old iPad. Now on startup it shows Activation Lock and asks for the original Apple ID (no longer exists) and p/w (forgotten). Can the iPad be recovered ?
Had the idea to update an old iPad. Now on startup it shows Activation Lock and asks for the original Apple ID (no longer exists) and p/w (forgotten). Can the iPad be recovered ?
Hi hoquet,
We understand you need assistance with Activation Lock on your device. We see you were linked from the article "Activation Lock for iPhone, iPad, and iPod touch". If you have tried all the steps listed, we would also suggest the following resource:
Hope this helps!
Have a great day.
Hi Lissy. Thanks for replying. All is OK now, a confusing tangle of family sharing, Apple IDs and passwords was solved via a chat with Apple Support.
Old iPad updated today now has Activation lock