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please help me. i had some facial soap in my backpack with my mac book, it looks like the soap opened while in the bag and got all over my mac, it was fine at first it suddenly the screen turned bright and my keys are delayed i need help on what to do i cleaned all the soap off yet it still looks like this
[Image Edited by Moderator to Remove Personal Information]
Welcome to the Apple Support Communities.
Sorry to hear about the accidental damage to your Mac.
Get started by contacting Apple Support to learn about repair options: Get Support.
Also, only go to Apple, an Apple Authorized Service Provider, or send your device to Apple for service (if applicable or available) for repairs. Do not go to a 3rd party or attempt a repair yourself. This is for the assurance of authorized and professional repairs that use genuine Apple parts. Please refer to this from Apple Support:
Beware of counterfeit parts
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.
Jack
Welcome to the Apple Support Communities.
Sorry to hear about the accidental damage to your Mac.
Get started by contacting Apple Support to learn about repair options: Get Support.
Also, only go to Apple, an Apple Authorized Service Provider, or send your device to Apple for service (if applicable or available) for repairs. Do not go to a 3rd party or attempt a repair yourself. This is for the assurance of authorized and professional repairs that use genuine Apple parts. Please refer to this from Apple Support:
Beware of counterfeit parts
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.
Jack
Fluids find their way into MBPs. The bezel looks older, as if the MBP is more than 5 years old. If I am wrong, schedule an appointment to see if it can be fixed at Genius Bar. If older than 5 years, options start to include "new system".
In case the moderators do remove image for personal information, I saved part of the image that shows the bezel:
Soap opened while in the bag and got all over my mac
