Random number calling on do not disturb

Hey, there's this one number that keeps calling me at 5:40am for some reason. I don't want to pick it up because i don't usually pick up random numbers. Whenever it called me I was on do not disturb mode and it worked. This morning though, it started ringing and it woke me up. I still was on the don't disturb mode and I checked if my settings were on right and they were. I can only have my favorite contacts to call me, and that random number is definitely not in my favorites. Anyone know what happened? Thank you.

Posted on Dec 30, 2021 8:51 PM

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Question marked as Top-ranking reply

Posted on Dec 31, 2021 3:18 PM

Hello cherishpine,


We see that you're having issues with a call getting through do not disturb. We'd be happy to assist!


If you go to Settings > Focus > Do Not Disturb > People > Calls From, do you currently have "Allow Repeated Calls" enabled? If so, did the number that rang this morning call multiple times? If they did, this setting would be the reason that the phone rang.


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 31, 2021 3:18 PM in response to cherishpine

Hello cherishpine,


We see that you're having issues with a call getting through do not disturb. We'd be happy to assist!


If you go to Settings > Focus > Do Not Disturb > People > Calls From, do you currently have "Allow Repeated Calls" enabled? If so, did the number that rang this morning call multiple times? If they did, this setting would be the reason that the phone rang.


Cheers!

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Random number calling on do not disturb

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