support of iPod Classic on windows 11

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doorman1950 Author

Level 1

11 points

support of iPod Classic on windows 11

My iPod is not being recognised on my laptop running windows 11. Drives are up to date and have latest version on ITunes. Any suggestions on getting Windows 11 to recognise my iPod?

iPod Classic

Posted on Dec 31, 2021 6:50 AM

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Answer 1

Top-ranking reply

Eric--F

Community Specialist

Jan 1, 2022 12:36 PM in response to doorman1950

Hi doorman1950,

Thank you for posting in Apple Support Communities! From our understanding, your Windows PC isn't recognizing your iPod, is that right?

You can try the steps in this article: If your computer doesn't recognize your iPhone, iPad, or iPod to troubleshoot.

Hope that helps!

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Answer 2

doorman1950 Author

Level 1

11 points

Jan 2, 2022 7:06 AM in response to karina184

Hi, thanks for the suggestion. Went into Disk Mode and got the "do not disconnect" message / disk mode screen. Connected iPod to laptop and was again not recognised either by iTunes or by file explorer. iPod works fine in the car so does not seem like a device error but without being able to connect into iTunes there is no way I can get more tracks etc onto the device. Any further suggestions would be welcome.

thanks

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Answer 3

turingtest2

Level 10

274,564 points

Jan 10, 2022 11:53 PM in response to doorman1950

Try iOS device not showing in iTunes for Windows - Apple Community. Despite the title the same steps can help, although it might mean switching from the Microsoft Store version of iTunes to the standalone installer.

tt2

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Answer 4

doorman1950 Author

Level 1

11 points

Jan 2, 2022 3:34 AM in response to Eric--F

Thanks for the suggestions. I have tried this and still no recognition of my iPod on Windows 11.

Any further suggestions, or at least confirmation that iPod classic is supported under windows 11 would be appreciated.

Thanks in advance.

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Answer 5

Jan 3, 2022 8:42 AM in response to doorman1950

hi,

ive just bought a new laptop that runs on windows 11 and im having the same issues . ive followed all the steps , all drives upto date etc and still it says '' windows 11 does not support this ipod''

very annoying - ive heard that apparently itunes isn't supporting older ipods anymore is this true? what a waste of money otherwise

thanks

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Answer 6

turingtest2

Level 10

274,564 points

Jan 3, 2022 12:37 PM in response to doorman1950

doorman1950 wrote:

Thanks for the suggestions. I have tried this and still no recognition of my iPod on Windows 11.

Any further suggestions, or at least confirmation that iPod classic is supported under windows 11 would be appreciated.

Thanks in advance.

That's odd. I've just hooked up my classic to the latest version of iTunes (12.12.2.2) running on Windows 11 and it is still supported. There was a pop-up about installing iPod support software, complete with a "Don't remind me again" button. Perhaps you could have selected that at some point. Try Edit > Preferences > Advanced > Reset Warnings, then try connecting your classic again while iTunes is running. I had to close iTunes and reopen before it showed up, and iTunes behaved as if the iPod was a new device, but at least it worked.

tt2

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Answer 7

doorman1950 Author

Level 1

11 points

Jan 4, 2022 3:24 AM in response to turingtest2

Thanks for the suggestions (and confirmation that it should work). Have tried the suggestions you make but still no real progress. I have the same version of iTunes as you. I can see the iPod in "Devices and Printers" but not in either iTunes nor File Explorer. Have tried resetting the drivers for Apple device but to no avail. Apple diagnostics show no device connected message. I can't see anything wrong with the systems or iPod so I guess I have to go see my IT guy and see if they can work it out. Meanwhile would welcome any further things I might try.

Thanks for help thus far.

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Answer 8

doorman1950 Author

Level 1

11 points

Jan 14, 2022 4:11 AM in response to turingtest2

Thanks for the suggestions turingtest2. Have run through these and still not having any luck. Hopefully my local It support guy will be able to resolve this .... he is hopeful too. I will be sure to respond with his resolution (if he gets there). Meantime, any more suggestions or even confirmation from other users that they have gotten iPod classic and windows 11 combination successfully functioning.

Thanks in advance for all and any help.

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Answer 9

karina184

Community Specialist

Jan 2, 2022 6:31 AM in response to doorman1950

doorman1950,

Thank you for trying those steps. You can try the steps here: How to use disk mode on your iPod.

Have a good one!

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support of iPod Classic on windows 11

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