itune does not recognize my ipod classic but windows explorer does as usb

kimbolly Said:

"itune does not recognize my ipod classic but windows explorer does as usb itune does not recognize my ipod classic but windows 10 explorer does as usb. Need help."

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On a PC:

• Try Temporarily Disabling Security Software - See if it is Now Seen

Or...

• Reinstall iTunes:

1. Download iTunes for Windows from the Microsoft Store
2. Uninstall: iTunes
3. Restart: your PC
4. Install: iTunes
5. Connect: the iPod

You are welcome!