You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Camera unknown part iPhone 12 pro max

I have a bran new iPhone 12 pro max and i, after 5 months i have the Unknown part notice. Never had a problem till now. Am i the only one with that problem?

Posted on Dec 31, 2021 7:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2022 1:15 PM

Hi Malanglo6272,


We understand you're seeing the "Camera Unknown Part" notification your Settings menu. We're happy to offer some guidance.


This notification will appear under these circumstances:

The camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


About genuine iPhone cameras


If you're seeing this notification and your camera is not working properly, you'd want to the device serviced. You can find available service options for iPhone here: iPhone Repair and Service

Hope this helps. Cheers!

5 replies
Question marked as Top-ranking reply

Jan 1, 2022 1:15 PM in response to Malanglo6272

Hi Malanglo6272,


We understand you're seeing the "Camera Unknown Part" notification your Settings menu. We're happy to offer some guidance.


This notification will appear under these circumstances:

The camera:

  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected


About genuine iPhone cameras


If you're seeing this notification and your camera is not working properly, you'd want to the device serviced. You can find available service options for iPhone here: iPhone Repair and Service

Hope this helps. Cheers!

Camera unknown part iPhone 12 pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.