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Bgeran48 Author

Level 1

4 points

iphone 11 shutting off

Whenever I am using my phone it has started to shut off automatically without pressing any buttons. It shuts off then reloads to the lock screen sometimes multiple times in a row. Sometimes after this happens the apps on my home screen disappear but are still able to be clicked on. How can I fix this?????

iPhone 11, iOS 15

Posted on Dec 31, 2021 10:05 AM

Top-ranking reply

Axel Foley

Level 10

149,724 points

Posted on Dec 31, 2021 10:19 AM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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iphone 11 shutting off

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