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Level 1

4 points

IPhone 7 plus Restore

I need help restoring my IPhone 7 Plus I can not get past the screen showing a connect to PC!

iPhone 7 Plus, iOS 14

Posted on Dec 31, 2021 4:07 PM

Top-ranking reply

Level 5

4,002 points

Posted on Dec 31, 2021 4:10 PM

Hi,

Sorry to hear you are having issues with your iPhone.

The screen you are seeing on your iPhone appears when the device is in recovery mode.

You will have to plug it in to iTunes on a Mac or PC to update iOS and/or restore to factory settings.

Once the process is complete, you will then be able to use your iPhone as normal, and can restore from an iCloud backup if needed.

The following resources should be able to provide more information, as well as resolve your issue:

Hope this helps.

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