On my iPhone, I can't seem to turn off Google SafeSearch. It says "You don't have permission to change your SafeSearch setting. It's locked by the device or network that you are browsing on."
I have tried multiple WiFi networks as well as 5G but can't seem to turn off SafeSearch. It has been locked for a few weeks now. Does anyone know why?
iPhone 13
Hello,
Thank you for your reply. Content restrictions are turned off, and this is my personal iPhone only owned by me. There are no profiles installed.
Hello,
Thank you for your reply. Content restrictions are turned off, and this is my personal iPhone only owned by me. There are no profiles installed.
Hello Mattjj16,
Thank you for using the Apple Support Communities. We understand you're unable to change your Google SafeSearch settings. We'd like to see if we can offer some assistance with this.
Based on the alert you're seeing and that the issue occurs on multiple Wi-Fi networks, you might want to double-check Settings > Screen Time. Is this turned on? If so, check the Content Restrictions settings next: Use parental controls on your child's iPhone, iPad, and iPod touch
As another possibility, is this device owned by a school, business, or other institution? If so, a profile may prevent changes like this.
We hope this helps. Take care.
Hi Mattjj16,
Thanks for checking that. If there are no profiles or restrictions in place and the issue is specific to either Google Chrome or the Google search engine in general, we recommend contacting them directly next: Google Help
Cheers.
I turned off the VPN and problem solved. I hope this helps you
How do I turn off Google SafeSearch on my iPhone when it is "locked" on?
