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Apple support my iPad mini 2 i can't download app or game and even YouTube when I try to download it says unable to purchase it's not compatible my iPad mini software is 9.3.5 and model MD528LL/A and apps software is needed iOS 12 when I try to update it says it is up to date plz help
iPad mini 2 Wi-Fi
Clearly says , you are running iOS 9.3.5 and many apps aren’t longer compatible with older iOS so it’s time to get a new iPad I am sorry but there isn’t way that you can update to the newest iOS not even to iOS 10
Clearly says , you are running iOS 9.3.5 and many apps aren’t longer compatible with older iOS so it’s time to get a new iPad I am sorry but there isn’t way that you can update to the newest iOS not even to iOS 10
Upgrading/updating that iPad any farther may never, ever be possible.
If your iPad model has been stuck on iOS 9 or 10 for all of these past years, then it is possible you own an over 9-1/2 to 10-1/2-year old, 2011 iPad 2 or 2012 iPad 3, 4 or 1st gen iPad Mini.
These iPad models cannot ever upgrade beyond iOS 9.3.5/9.3.6 or 10.3.3/10.3.4.
An over 9-1/2 to 10-1/2-year old iPad is far too old, now.
Sorry.
Apple ended support for all 8-10-year old iOS devices nearly 5 years, ago, in 2016.
Third party app developers abandoned and stopped supporting these 8-10-year old iOS devices nearly 3 years, ago, in 2018.
There are, virtually, NO MORE third party apps available from the iOS App Store, any longer!
Third party compatible apps for such old devices are few and far between, now, at the end of 2021.
This includes apps for both iOS 9 AND iOS 10 devices!
AND, NO WAY to, initially, install any older, compatible, third party apps into this old iPad, any longer!
NO MORE SUPPORT! NO MORE APPS!
All 2011-2012 iPad 2, 3, 4 and 1st gen iPad Mini models are fully and completely unsupported AND obsolete!
Sorry, but this is the reality for ALL 8-10-year old AND OLDER iOS devices now. Especially now, at the end of 2021!
In addition, the internal, rechargeable batteries in these old iPads are, also, running on borrowed time.
Not worth the costs to replace these old internal, rechargeable batteries in these old iPads, any longer, either.
You really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.
There are PLENTY of less expensive, newer, older iPad models that can run the latest, current versions of iPadOS.
If you need OR ONLY able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.
All of these older model iPads below, CAN run the latest releases of iPadOS 15.
2014, 9,7 inch screen iPad Air 2 models ( NO Pencil support )
2015, 7.9 inch screen iPad Mini 4 models ( NO Pencil support )
2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )
2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )
2017,10.5 inch screen iPad iPad Pro models ( 1st gen Pencil support )
2017, 9.7 inch screen iPad 5th gen models ( NO Pencil support )
2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )
2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )
2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )
2019, 7.9 inch screen iPad Mini 5th gen models ( 1st gen Pencil support )
Get the largest internal data storage model you can afford as NO Apple iOS device has ANY expandable storage.
I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices.
Sorry & Best of Luck to You!
If you decide to go down the path of purchasing used, secondhand Apple devices, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.
If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.
A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.
DO NOT take the iPad seller's word that this iPad is user activation lock free!
We have seen plenty of used iOS device purchasers get scammed.
User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.
Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.
So, buyer beware!
If purchasing a used device in-person, power the iPad ON
If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.
If the iPad powers up to any other screen, then forget purchasing this iPad.
You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.
Pass on the device!
If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.
Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.
If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!
Good Luck to You!
The 2013 iPad Air 1 ( “A” model number A1474/1475/1476 ), iPad Mini 2 ( “ A” model number A1489/1490/1491 ) and the 2014 iPad Mini 3 ( “A” model number A1599/1600/1601 ) cannot upgrade beyond any version of iOS 12, currently at iOS 12.5.5.
Sorry.
These iPad models have overall internal hardware that is too old, too underpowered and incapable of running all of the new, advanced and internal hardware resource intensive features of iPadOS.
These iPad models are now over 7 and 8-years old, in 2021.
Sorry.
Third party app support, typically, continues for 2-3 years AFTER Apple ends full support of a subset of their devices.
The last major update to iOS 12 was in 2019, with iOS 12.3.
So, it has been over two years, already, and third party app support is already on a downward trend for all iOS 12 supported devices.
Look for many more third party apps dropping support for all iOS 12 supported devices as another year progresses.
The immediately above statement is what you really need to worry about.
Sorry.
So can you tell me cheapest apple device that I can buy I am for Pakistan because In our country iPad mini 2 is about 46000 so a cheap that can run everything
I can't update to iOS 12
