ir apple remote not pairing

My apple remote pairs and works with my mid 2012 macbook pro running 10.11, but not with my late 2009 imac running 10.11. Any suggestion would help.

Healthy New Year !

iMac, OS X 10.11

Posted on Jan 1, 2022 12:01 AM

Reply
1 reply

Jan 2, 2022 8:03 AM in response to Alexandros1965

HI Alexandros1965,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with using your Apple TV remote. We're happy to provide some information to assist.



We recommend checking the guide page here to start: Control the Apple TV app on Mac with iTunes Remote


You can also check out and complete the steps here: If your Apple TV remote isn't working


There also may be helpful details in a previous Apple Support Community post here: Can't turn on IR in security menu


You can also test the issue in a new user account. Set up users, guests, and groups


If you continue to have any issues, reach out to Apple Support directly to further assist.


Contact Apple Support


Cheers!

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ir apple remote not pairing

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