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Camera night mode

I have an iPhone 13 pro. When I first got it I would take amazing night mode pictures, but ever since I updated it to IOS 15.2. My night mode quit working. My daughter has an iPhone 12 Pro and hers takes better night mode then mine.

iPhone 13 Pro

Posted on Jan 1, 2022 3:32 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2022 8:58 AM

You may have developed a hardware problem coincidental with the update but it could be a corrupted update.

First try a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

If that does not help the  next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated. 

Then restore the backup. 

If you need to send the phone in for repair then backing up and restoring to factory would be needed anyway.

Here is a guide for those steps

Backup and restore (I recommend the computer method if you have one)

(1)How to back up your iPhone, iPad, and iPod touch – Apple Support

Remove SIM PIN if you have set one

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

Set up as new from the Hello Screen without restoring backup. Test if the problem still exists

If the problem goes away in the newly set up phone then suspect settings or apps.

If the problem remains then arrange a repair including details of these tests.

https://support.apple.com/iphone/repair/service

(3) When your phone comes back or if the fault went away on restoring,  Restore your iPhone, iPad, or iPod touch from a backup

1 reply
Question marked as Top-ranking reply

Jan 3, 2022 8:58 AM in response to Nubanub

You may have developed a hardware problem coincidental with the update but it could be a corrupted update.

First try a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

If that does not help the  next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated. 

Then restore the backup. 

If you need to send the phone in for repair then backing up and restoring to factory would be needed anyway.

Here is a guide for those steps

Backup and restore (I recommend the computer method if you have one)

(1)How to back up your iPhone, iPad, and iPod touch – Apple Support

Remove SIM PIN if you have set one

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

Set up as new from the Hello Screen without restoring backup. Test if the problem still exists

If the problem goes away in the newly set up phone then suspect settings or apps.

If the problem remains then arrange a repair including details of these tests.

https://support.apple.com/iphone/repair/service

(3) When your phone comes back or if the fault went away on restoring,  Restore your iPhone, iPad, or iPod touch from a backup

Camera night mode

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