Gift card not processing

I bought a US gift card as a gift for my cousin in the US and I paid using my Greek credit card which was charged normally.


However for the past 4 hours the order is stuck in “Order placed” and with this message

“Processing will begin soon, so check back later.”


Is this a common problem, and how can it be solved?


Thank you

Posted on Jan 1, 2022 6:46 AM

Reply
1 reply

Jan 2, 2022 9:10 AM in response to kostas25

Hey kostas25,


Thank you for using the Apple Support Communities! We understand you purchased a Gift Card but it appears stuck in processing. Let's get you the help you need for this.


For this, it would be an issue with the purchase itself. If you made the purchase through the online Apple Store, you'll want to contact sales support for the online Apple Store at apple.co/OnlineStore. If necessary, select your country or region from the dropdown menu at the top of the page to have it reflect relevant information for your location.



Best regards.


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Gift card not processing

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