iOS 6.1.6 - 'cannot connect to iTunes Store'

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Level 1

24 points

iOS 6.1.6 - 'cannot connect to iTunes Store'

I have an ipod touch running OS 6.1.6. It will not run the iTunes app or the app store, I get the error message 'cannot connect to iTunes Store'.

I am able to log into iCloud.

Using apple's 'If you can't connect to the App Store, iTunes Store, or other Apple services' page. I have made sure the device is connected to the internet, the software is as up to date as it will go, the date and time are correct and set to automatic.

Has apple discontinued supporting the online services for these older products? It would be a shame as it essentially makes them worthless.

I only want to download the podcast app, which I assume is still available for this old iPod Touch.

Thanks.

Posted on Jan 1, 2022 7:36 AM

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Answer 1

Top-ranking reply

SeattleMaven

Level 1

8 points

Jan 1, 2022 3:57 PM in response to Gus42

I'm in the same exact situation. My autistic teen has my old iPod touch (6.1.6)and also cannot connect to the app store or itunes store. We've been able to connect to icloud.

He's obviously distraught and I have tried everything I can think of. I hope it's just a fluke, because it's still useful to him, even if it's obsolete to others.

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Answer 2

Gus42 Author

Level 1

24 points

Jan 2, 2022 3:34 AM in response to iPod_touch_pro

The older ipod touch's did not ship with the podcast app, and it is not part of the factory install for iOS 6.1.6. You needed to subscribe to podcasts through itunes or use the podcast app which needed to be downloaded. I am logged into my apple account, that parts fine. It appears apple have discontinued any form of online support for these older products.

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Answer 3

Jan 2, 2022 12:11 PM in response to bobjbkln

Yes this is what I was thinking

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Answer 4

Jan 2, 2022 12:13 PM in response to Gus42

Ok sorry that did not help. But I do definitely there are no apps that are able to be down load on to a iOS 6.1.6.

Sorry that did not help

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Answer 5

Jan 1, 2022 3:45 PM in response to Gus42

Ok so first of all the Podcasts app should already be download on to your device. Secondly, this has happen to me on my iPod Touch 6 and what I had to do was login to my iPod via the Settings app (the first box when you open Settings).

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Answer 6

bobjbkln

Level 6

9,931 points

Jan 1, 2022 8:21 PM in response to SeattleMaven

For security reasons 4th generation iPod Touches can no longer connect to the app store. What's more, there are probably no apps left on the store that will work with iOS 6.1.6,.

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iOS 6.1.6 - 'cannot connect to iTunes Store'

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