I got a new Series 7 Watch with GPS + cellular and am trying to set up cellular service with my carrier (AT&T). When I click on “Set Up Cellular” from the Watch app on my iPhone, I get taken to a strange AT&T site about ethics (picture below). Anyone else having this problem? Is there any way to redirect to the correct AT&T site?
Apple Watch Series 7
Hello ksn65,
We see you're having an issue setting up cellular service on your new Apple Watch, and we'd like to help out.
Does force quitting the Watch app, and then relaunch it help at all? Also, try restarting both the Apple Watch and iPhone as well.
It may also be helpful to try unpairing and re-pairing the iPhone and Apple Watch, and then attempt the process again:
Unpair and erase your Apple Watch
If these don't help, and you're not using any profiles (Settings > Profiles & Device Management) or a VPN, then we'd recommend reaching out to AT&T for further investigation. We were able to help locate their support page here: AT&T - Customer Support Center
Cheers.
Hello ksn65,
We see you're having an issue setting up cellular service on your new Apple Watch, and we'd like to help out.
Does force quitting the Watch app, and then relaunch it help at all? Also, try restarting both the Apple Watch and iPhone as well.
It may also be helpful to try unpairing and re-pairing the iPhone and Apple Watch, and then attempt the process again:
Unpair and erase your Apple Watch
If these don't help, and you're not using any profiles (Settings > Profiles & Device Management) or a VPN, then we'd recommend reaching out to AT&T for further investigation. We were able to help locate their support page here: AT&T - Customer Support Center
Cheers.
Can’t set up AT&T service on Apple Watch Series 7
