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No Voice on FaceTime - No one can hear me

Why can't my voice be heard when I FaceTime with people? The latest iPhone update messed up my FaceTime experience and now I cannot speak when we are FaceTiming. It is very frustrating. Can someone help figure out why?

Posted on Jan 1, 2022 10:38 AM

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Question marked as Best reply

Posted on Jan 1, 2022 8:54 PM

Hi DaniBad,

Welcome to the Apple Community.


You might want to see if anything in this article from Apple Support helps you troubleshoot


If the microphones on your iPhone aren't working

https://support.apple.com/en-us/HT203792


All the best :-)

5 replies

Jan 3, 2022 8:24 PM in response to DaniBad

Things you might want to check :


Phone is using the latest iOS that is compatible


Turning phone off and back on ... any difference ?


Quitting and re-opening FaceTime with Apple ID Log-in ... any difference ?


the settings for "mute" on / off are working ok in FaceTime


your input sound volume


Eg: Headphone notifications on your iPhone, iPod touch, or Apple Watch

https://support.apple.com/en-in/HT211903


Volume on iPhone

https://support.apple.com/en-auhttps://support.apple.com/en-au/guide/ip


iPhone sounds and vibrations

Go to Settings > Sounds & Haptics (on supported models) or Sounds (on other iPhone models).

https://support.apple.com/en-au/guide/iphone/iph07c867f28/15.0/ios/15.0


Do Not disturb settings:are ok


Airplane mode:

https://support.apple.com/en-us/HT204234


Screen time settings.


Also, if needed


how you set up FaceTime, (there may be a setting you need to change ?):

Set up FaceTime on iPhone:

https://support.apple.com/en-au/guide/iphone/iphc4774d8d8/15.0/ios/15.0


Make and receive calls on FaceTime:

https://support.apple.com/en-au/guide/iphone/iph7801d5771/15.0/ios/15.0


Wondering if you use wi-fi or cellular for FaceTime ? :

( If cellular check with your provider ?)

View or change cellular data settings on iPhone

https://support.apple.com/en-au/guide/iphone/iph3dd5f213/15.0/ios/15.0


Any third-party (non-Apple) apps that may be interfering.


All the best :-)

No Voice on FaceTime - No one can hear me

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