Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I lost my iPad and now I found it the activation lock is on and I deleted the iPad from my devices on my account now I can’t remember my password or I’d what can I do

I lost my iPad a long time ago and I had the find my iPad app on but the battery must have been dead so I removed the iPad from my device list well I just found it and the activation lock is on and it’s been so many year’s since I had it I can’t remember my password or my Id or the email I used what can I do to be able to be able to unlock it?

Posted on Jan 1, 2022 11:01 AM

Reply
Question marked as Best reply

Posted on Jan 1, 2022 11:18 AM

See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple  -  An iCloud e-mail address is an Apple ID.


Apple ID - Find  -       


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


If necessary, if  you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

1 reply
Question marked as Best reply

Jan 1, 2022 11:18 AM in response to christen74

See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple  -  An iCloud e-mail address is an Apple ID.


Apple ID - Find  -       


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


If necessary, if  you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

I lost my iPad and now I found it the activation lock is on and I deleted the iPad from my devices on my account now I can’t remember my password or I’d what can I do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.