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Have apple tv box, apple tv subscription confirmed by email and works on computer but cannot sign in on tv...everything works on tv until I try to put in pw, which apple tv says is incorrect (but it is correct, and is the same as on computer

Have apple tv box, apple tv subscription confirmed by email and works on computer but cannot sign in on tv...everything works on tv until I try to put in pw, which apple tv says is incorrect (but it is correct, and is the same as on computer)...please help!


MacBook Air 13″, macOS 12.1

Posted on Jan 1, 2022 6:23 PM

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Posted on Jan 3, 2022 12:31 PM

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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Question marked as Best reply

Jan 3, 2022 12:31 PM in response to nottatechy

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

Have apple tv box, apple tv subscription confirmed by email and works on computer but cannot sign in on tv...everything works on tv until I try to put in pw, which apple tv says is incorrect (but it is correct, and is the same as on computer

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