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Frozen phone

I tried to backup my iPhone 13 pro on iCloud and after a bit I checked back on it and it was stuck in the apple logo start up screen I tried pressing volume up let go then pressing volume down let go and then hold the power button and it is trying to restart but keeps getting stuck what do I do?

iPhone 13 Pro

Posted on Jan 1, 2022 8:57 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2022 4:47 AM

Hello,

See the steps in this link to connect to your computer:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

1 reply

Frozen phone

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