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iPhone won't ring when Facebook App is open

hi all can someone tell me why and how to fix the issue with phone not ringing when the Facebook app is open.

the phone rings when Facebook is open in a browser just not the app


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 15

Posted on Jan 2, 2022 6:44 AM

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Question marked as Best reply

Posted on Apr 8, 2022 10:09 AM

I’m iPhone 11. When I’m in the Facebook app my phone will not ring or vibrate. A banner simply appears at the top showing me a call is coming in. Frustrating as ****. If I were to leave my phone down and walk away into the kitchen for some reason I would never know I had a phone call!

207 replies

Apr 9, 2022 5:57 AM in response to Clplou72

Saturday April 9th. 0845


I just finished chatting with Apple support. They consider this an open issue . . . . No fixes.


Best suggestion is to contact Apple support . . . . Submit issue.


Feedback - iPhone - Apple

My rep wasn’t aware of this issue until she looked into it. We need to flood this site with complaints. There are not enough that it’s on their radar.


All the bitching and complaining on here will not improve our situation. File a new complaint everyday, if it lets you, and just say it’s still not fixed. I bookmarked the address so I can try to do this.


We can do this if WE do it together . . . .

May 15, 2022 1:17 AM in response to bcruz0512

Well, I called Apple Friday May 13th and demanded to speak to a Senior Support Rep.


I told the Rep to please look at the history of my contact with their Tech Support regarding my Apple iPhone13 Pro over the last few months.

Then I told him:

” I have spent enough time dealing with these issues on this phone, and I am done dealing with Apple‘s problems.”

Then I went on to say:

” I have been participating in the Apple forums where there are a lot more people just like myself having the exact same problems and Apple is not addressing the issues. Maybe those of us that are having these significant issues should start seeking the help of Class Action Attorneys and file a Class Action Suit against Apple Inc.“


The rep then asked me what I would like him to do, and I told him:

“I WANT a BRAND NEW IPHONE13 PRO!!!”

•He said he’d Ship it Standard Overnight Delivery, but since it was a Friday it will get here on Monday.


Initially I had problems with the touchscreen having a slow response time, and people telling me that My voice was cutting out when I would use the speakerphone.

But then after the update in January everything went to ****.

My phone would no longer Sync to Apple CarPlay in my car, The phone wouldn’t ring if I was on Facebook, and many times on other apps it would not ring either, and my phone started freezing.

If it was just an app freezing I could close out the app and re-open it and it would be fine, but that was very frustrating because sometimes you would lose what you were working on. I have had many apps close on their own, and I’ve even had the phone restart on its own a few times.

But the last few weeks it has gotten so bad that the entire phone screen would freeze, and I could try to hit the volume up and power buttons to restart the phone but no response. I would have to wait several minutes for the phone to unfreeze before I could do anything.

And for the longest time the phone takes forever to do anything. No matter what I was doing it seems those little dots kept circling trying to load the page.


I no longer use a desktop or laptop computer in my entire life is on this phone.


I have been loyal to the Apple iPhones. I have never owned an android phone.


Straighten Up and fly right Apple!


.


Jan 9, 2022 7:21 AM in response to Dcsimons

Hi. I have encountered the same problem and I have just figured out the reason. The first time I opened the Facebook app, the phone will ring when I have a call. If I swipe up to go Home Screen then I open fb app again, the phone will not ring. If I close fb app then opening again, Phone will ring again. I do not know why but that is what I figured out. I do not know this is problem of fb app or iOS. Hope they can fix this. 😁

iPhone won't ring when Facebook App is open

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