That iPad Pro model is over 5-years old, now.
ALL batteries degrade over time.
New iOS/iPadOS devices with brand new batteries, get UP to 10 hours of battery life.
I have two older 2015/2016, 12.9 inch screen iPad Pro models.
One gets between 4-5 hours and the other averages about 6.5 hours.
There is one thing left to try.
See if Apple will do a battery replacement of that older iPad model.
Be advised, Apple DOES NOT repair or replace batteries in iPads.
To expedite quick and speedy service, Apple and Apple store locations ONLY do in/out of warranty device replacement.
I am NOT even sure Apple will replace that iPad ( in lieu of an actual battery replacement ) as that iPad is pretty old, now, and may NOT have any replacement devices, of that vintage, to offer you as a battery replacement device.
If there is NO external, physical damage to that iPad, whatsoever, the costs for a device replacement, in lieu of an actual battery replacement, is $99 U.S.D..
You could try and search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.
Failing that,
You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Hardware Repair & Battery usage & Charging support categories.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
OR
Call contact Apple via the support numbers found in the link bekow.
Contact - How to Contact Us - Apple
Tap the link below.
https://www.apple.com/contact/
Best of Luck to You!