You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The basic external CD drive (from ASUS) that has worked with my Macs for the last 5 or 6 years with all the recent OS' is no longer recognized by iMac or Macbook Pro since updating to OS 12.
No icon appears on desktop or Finder.
Is this a design change or an OS bug?
How can I add files to my computers?
I will appreciate suggestions.
iMac 27″ 5K, macOS 12.1
The solution, on the chance this may help someone else, I substituted the cable and it works fine now.
Interestingly the old cable still works on my Asus laptop and always worked on my Macs until now. Go figure.
The solution, on the chance this may help someone else, I substituted the cable and it works fine now.
Interestingly the old cable still works on my Asus laptop and always worked on my Macs until now. Go figure.
Unless there's a disc in the drive, empty or burned, there will be no icon showing on the desktop.
Take a look at the self powered optical drives from OWC (MacSales.com). They use newer and faster connections than the old and slow USB that the SuperDrive uses. Also consider drawer loading units as they are more resistant to jams than slot loading.
Thanks All. The speedy responses are appreciated.
I have tried disc in drive to no avail. I tried direct connect to computer (USB A/B) as well as through a powered hub with USB C into Mac. The CD unit is getting powered either way.
I notice the OWC offerings stopped updating compatibility info at OS 10.
Thanks for your interest.
My drive had a detachable cable and I happened to have an alternate cable from another device which happened to fit, and work.
Try your existing cable to see if the drive will mount on an alternate computer.
I finally got mine to work with the cable adapter plugged directly into the computer. It won't work through a hub. I did, however, take it down to Best Buy Geek Squad and they said it worked on their hub. I just bought the cable adapter and it works perfect now.
Welcome to the Apple Support Communities.
I recommend you replace it with an Apple USB SuperDrive - Apple.
Jack
Icon will not appear on desktop until a disc is inserted.
How do you "substitute a cable"? Mine is hardwired into the back.
External CD drive Monterey
