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Contacts showing as unavailable

I have had an IPhone 11 for a couple of years. Suddenly all my contacts are showing as “last used: unavailable”. It goes if I tap on last used and then make my mobile the primary one. This is since installing iOS 15.2.

Any advice on sorting this out without going through each contact individually?

iPhone 11

Posted on Jan 2, 2022 1:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2022 10:45 AM

Hi Jane S,


Thanks for coming to Apple Support Communities for help today with your Contacts that are showing Last Used: Unavailable.


Go into the Phone app and clear all the Recents. You can tap Edit and then go down the Recents list deleting them. Make a call and test to see if it goes back to normal.


Let us know.


Have a fantastic day!

2 replies
Question marked as Top-ranking reply

Jan 3, 2022 10:45 AM in response to Jane S

Hi Jane S,


Thanks for coming to Apple Support Communities for help today with your Contacts that are showing Last Used: Unavailable.


Go into the Phone app and clear all the Recents. You can tap Edit and then go down the Recents list deleting them. Make a call and test to see if it goes back to normal.


Let us know.


Have a fantastic day!

Contacts showing as unavailable

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