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Level 1

5 points

my i phone xr got black screen, not charging, of on bottom not working.

iPhone XR, iOS 15

Posted on Jan 3, 2022 12:10 AM

Top-ranking reply

Level 10

91,269 points

Posted on Jan 3, 2022 1:00 AM

Try the procedure below, but honestly it sounds like the phone has died of natural causes.

Work all through it. There are several stages.

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

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