Relive Subscription app Scam

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Level 1

4 points

Relive Subscription app Scam

I've cancelled the subscription to this app before the free trial ends and when I've updated my payment methods (a few minutes ago) it looks like that my options are to pay if i want to cancel. This is not right, I don't want to pay, I just tried the app and for some reason (that frankly looks like a scam) I'm being charged for a year of subscription. Aside the fact that just to get to this page it's a nightmare. And it looks like Apple is ok with this awful UX.

These are the options I get:

Please help me to cancel this subscription WITHOUT paying a single dollar.

Thanks

iPhone 7, iOS 15

Posted on Jan 3, 2022 5:01 AM

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Answer 1

Top-ranking reply

Dah•veed

Level 9

65,467 points

Jan 3, 2022 9:07 AM in response to IgnacioP74

It appears that you did not cancel the subscription 24 hours before the subscription was renewed for 2022 and you were charged for that.

Speak to Apple directly to see if they can help clear this up.

1-800-MY-APPLE

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Answer 2

IgnacioP74 Author

Level 1

4 points

Jan 3, 2022 8:07 AM in response to Dah•veed

Yes of course. I've seen that button. The problem is that when I hit it, a message appears saying that I'll have a subscription for one year: until the january 2023, which means that I'm paying those 22 usd.

As you can see:

The point is that I don't want the subscription!

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Answer 3

Dah•veed

Level 9

65,467 points

Jan 3, 2022 7:16 AM in response to IgnacioP74

There is a button on the bottom of that screenshot that says that you may cancel the subscription. Click the button.

M1 Mac mini, macOS 12.1; Watch, series 5 GPS/cellular, watchOS 8.3; iPad Pro 2nd Gen, iPadOS 15.2; iPad Air 2, iPadOS 15.2; iPhone 12 Pro, iOS 15.2; TV 4th Gen, tvOS 15.2; HomePods, audioOS 15.2 and Airport Express w/ Airplay 2

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Answer 4

IgnacioP74 Author

Level 1

4 points

Jan 3, 2022 11:14 AM in response to Dah•veed

I did cancel my subscription before. I'll call.

Thanks anyway

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Relive Subscription app Scam

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