Why I can't play a song I purchased in other devices (iPOD and PC)? Can play that song with the iPhone.

Why I can't play just one song I purchased in other devices (iPOD ,Android phone and PC) ?

I can play that song with the iPhone only.

But other songs can play with any devices.

iPod Nano (5th Gen)

Posted on Jan 3, 2022 7:27 AM

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Question marked as Top-ranking reply

Posted on Jan 7, 2022 10:40 AM

Delete and redownload the song which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.


This is generally caused by getting a bad download. Only very old purchases will actually require authorization just to play regardless of which Apple ID is stored inside them.


(211533)

5 replies
Question marked as Top-ranking reply

Jan 7, 2022 10:40 AM in response to 9sivakorn

Delete and redownload the song which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.


This is generally caused by getting a bad download. Only very old purchases will actually require authorization just to play regardless of which Apple ID is stored inside them.


(211533)

Jan 4, 2022 9:19 AM in response to 9sivakorn

Welcome 9sivakorn,


Thank you for using Apple Support Communities. Based on your post, you can't play a particular purchased song on your iPod, Android, or PC. We'll do our best to assist with this.


To make sure we're on the same page here, you can only listen to this song on your iPhone. However, not on your iPod, Android or PC. If that's the case, we'd confirm that the Apple ID used on this iPhone is the same exact account used on these other devices.


On the iPhone, go to Settings > [Your Name] > Media & Purchases > View Account to see which account is signed in. This would have to be the same account that made the purchase on these other devices.


If that doesn't solve the issue and you're using the same account on all of these devices, what happens when you attempt to redownload the song from your purchased history? Do you receive an error? If so, what is this specific error?


Hoping to hear back, take care.

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Why I can't play a song I purchased in other devices (iPOD and PC)? Can play that song with the iPhone.

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