You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Icloud loading

My iCloud is stuck on loading, how can I fix?

iPhone 11 Pro Max, iOS 15

Posted on Jan 3, 2022 9:07 AM

Reply
2 replies

Jan 4, 2022 10:39 AM in response to Martin501

Hi there Martin501,


Thanks for joining us in Apple Support Communities! We understand iCloud Drive seems to be taking longer than expected to load on your iPhone. We're glad you're here, and we'd like to learn more to see how we can help.


To begin, you'll want to ensure your iPhone is updated to the most recent software version. The latest iOS version available is iOS 15.2. You can check which version is installed by going to Settings > General > About. Learn more about updating your iPhone here:


Update your iPhone, iPad, or iPod touch


If your iPhone is updated, and the issue persists, have you tried connecting to a different Wi-Fi network to see if that makes a difference? Are you able to access your iCloud Drive content on other devices signed in with the same Apple ID? If you tap on the Recents folder, are you able to see any of your documents or data there? Learn more about how iCloud Drive works here:


Access iCloud Drive files from your iPhone and other devices


Send over these details, and we'll take a closer look from there.


Cheers!

Icloud loading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.