Macbook pro 16" M1 pro 2021 popping sound OS 12.0.1

Hi, I just got my Macbook pro 16" M1 pro 2021 over a month. It is on OS v12.0.1. It is a great machine. But it developed some popping sound today. I played some Spanish guitar music for around 1.5 hours (not at the highest volume) then it randomly developed some popping sound on the right side speaker. When I lift the mac and tile to the right to listen closely, the popping sound is getting worse and constant, especially at the high pitch. When I put it down the popping sound still existing but less even when I put the volume to 4 bars. Apple support suggested to upgrade to OS to12.1. After upgrade the popping sound is gone, even at the highest volume. Is it possible that the OS upgrade fix the issue? (i.e. limited the frequency range?).


I see some discussion that the popping sound comes when cpu /memory is high. In my case, I only open the apple music nothing else.


Has anyone see the same issue?

Thanks

Posted on Jan 3, 2022 2:16 PM

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Posted on Jul 26, 2022 6:36 AM

DON'T SEND IN YOUR DEVICES! It has nothing to do with hardware. It's a software issue. What you hear is rosetta not being able to keep up translating the audio-stream therefore loosing samples, which makes the clicking and pooping sound.

There are no solutions at the time being coming from apple. It has nothing to do with the hardware. It is an issue with rosetta, aggregate devices and/or buffering of the Audio.

There are some workarounds though. If you install any software core audio drivers (mixup audios' decibel, sonnox's listenhub or something similar) the problem goes away immediately and doesn't return when you set the sample rate buffers to a reasonable size. So unless you run nothing (not even one process) that needs rosetta, this problem will not occur anymore. Apple won't fix it and will hope complaints go away when in 2 or 3 years everything runs natively. It's a shame but that's how it's gonna be, I fear.

I am a professional audio engineer and read a lot about it in the apple dev forums, so if you dig deep enough you can find the causes and get a picture what's happening. Best solution if you need rosetta is using a third party core audio driver that buffers the audio after it is "created" by the os (grab's the zeroes and ones) and then hands it over to the speakers. This extra layer of calculation seems to introduce the necessary latency (slows the audio-stream down) so that rosetta can deal with it calculating it in "real-time".

226 replies

May 9, 2022 12:56 PM in response to Tommy8850

None of the tips I've found so far have made a lasting difference for me. Changing the MIDI to 44,100 Hz, 48,000 Hz, or even 96,000 Hz didn't help. Deleting the plist files seems to help in that you reboot afterward but the problem came back within a day. Rebooting seems to be the only thing that fixes it but that only lasts a short time. The problem always returns anywhere from a few minutes to at most a few hours.


I opened a ticket back in Feb on this and provided ArTraces and Device Diagnostics half a dozen times. I haven't received any response since March 10th. The ticket has a recent similar reports listed as less than 10 which based on this post seems really low to me:


Maybe if enough of us open a ticket in the Feedback Assistant something will get done?


[Link Edited by Moderator]

May 9, 2022 1:07 PM in response to superbam

I originally had links to Reddit posts but since those apparently violate some rule, please go to reddit and search for:

MacBook Pro 16 2021 audio crackling issue

MacBook Pro speakers crackling and popping


Look for u/[deleted] with 371 comments and 191 upvotes or u/DailyDoseOfHighlight with 56 comments and 39 upvotes. But really any of the dozens of posts would work since they have the same information about changing MIDI and deleting plist files.

Jun 14, 2022 4:01 AM in response to Tommy8850

What fixed this for me, was to not use Firefox to play my music. After I switched to Safari, I worked for 1 hour, no noices at all! In Firefox it was nearly constant when making adjustments to photos/saving/opening.


Turning off Hardware Acceleration in Firefox also seems to help, but still has some noises going on, unlike Safari that so far is 100% 'pop' free!


Hope this helps more people.

Niels

Jul 3, 2022 3:44 PM in response to Tommy8850

OMG, still this issue! SHAME ON APPLE!

I have last updates, MacOS Monterey 12.4

Reproducible in all cases described in this thread.

No matter: 44,100 Hz or 48,000 Hz, on charge or not, high CPU or not.... - crackling is played from various apps and music/video services anyway!

What should we do? Like..ALL devices affected, or part? Can we get it fixed in any Apple official store on Earth?(I have no official Apple store with genius bar in my country...only official dealers...) If yes, it's gonna be "apple refurbished" device after fix?

Jul 15, 2022 2:55 PM in response to Merc-24

I have had mine in to be repaired twice (they sent it out, not just done in an Apple store). Didn't fix it at all. I've been on the phone all morning with a rep basically to have them say we just need to wait and see if anything new comes out of this. I'm livid. This is not a cheap computer and I paid extra for Apple Care. I've already been without my computer for two weeks just for it to still make the popping sounds constantly.

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Macbook pro 16" M1 pro 2021 popping sound OS 12.0.1

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