Return Label

Hello,

I contacted Apple in regards to returning a new ipod. They sent me a return label and told me to take the package to FedEx. FedEx is telling me that I also need a UN label (I guess it's the label showing that the package contains a hazard/lithium battery). They said I need to get this directly from Apple. Any idea how I can get this label sent to me?

Thank you!

Posted on Jan 3, 2022 3:39 PM

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1 reply

Chris_D13

Community Specialist

Jan 4, 2022 2:34 PM in response to AmyOSavage

Hello AmyOSavage,

Welcome to Apple Support Communities. It looks you need help returning an iPod purchased from Apple, and we'd be happy to get you pointed in the right direction to get some help.

We'd recommend reaching out to Apple Sales Support team for further assistance using the information in the following link:

Contacting Apple

If needed, select your country to get info for your location.

We hope this information is useful. Kind regards.

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Return Label

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