Roblox App Not Affected by Screen Time

Regardless of what I do, I cannot get Roblox to work with screen time limitations on my child’s account. He is using an iPad (7th Gen) with the latest update (15.2). Previously his account was on an iPad Mini (1st Gen, I think). I have tried limiting Roblox App individually, I have tried limiting all Games, and I have tried limiting all Apps. Besides the apparently untouchable Apple designated Apps, Roblox is the only other App that refuses to be limited. I have attempted these adjustment through the screen time settings on my own device and I have made them directly on his iPad. Neither method seems to have an impact. Any ideas or help are appreciated.

Posted on Jan 3, 2022 7:18 PM

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Posted on Nov 21, 2022 12:53 PM

So very strange but make sure you turn on screen time using the device you want to control. When using my iPhone to turn it on Roblox is still available. When I do it from my Son's iPad it is blocked. It's almost as if the config stored in my iCloud is corrupted somehow, but when enabled locally on the iPad it works. Will see if it sticks......

90 replies

May 22, 2022 6:48 AM in response to brittanygoescosmo

Brittany,

Perhaps you missed the part of my post explaining that the only reason the child has a phone is because it is DME? The phone allows us to try and help extend the life of our child (with T1D management) without needing to be within Bluetooth range of the sensors (which would be the alternative to him having no phone).


The phone acts as a hub to pass this data to central servers so we can receive it on our phones. Unfortunately, the required medical apps are 12+ so the workaround of using 4+ is worthless because then we would need to be bluetooth-range tethered our child 24/7…which is ridiculous when the root cause is because screen time is *not* working as it is advertised or intended to work!


Apple, please fix screen time. Or at least alert your team to dedicate resources to try.


Everyone else in this thread may be able to make 4+ work or take away devices for basic parenting. Unfortunately, we cannot.

Aug 15, 2022 4:23 PM in response to dashephe

Apple......hello......hello....are you listening?

Actually, no , Apple is not listening here. Well, I modify that and point out that one of the first responses was from an Apple specialist who said to contact them using another method. This is an end-user to end-user forum. Users like you being answered by users like you. However, apparently none of us has a solution. If you want Apple to listen then please send them feedback through:

Product Feedback - Apple

Apple may not respond but your comment will be read. Remember, the squeaky wheel...





Jul 27, 2022 4:04 AM in response to wyo_runner

This is an issue. Really this is the tip of an iceberg seeing as this is a top game and many kids are using it. I have three iPads and They all have this problem. They all have the latest OS and the latest Roblox. This is the only app/game that disregards screentime of the many I have.

I’m not looking for a workaround, just for the issue to be fixed after many months. This game should be taken down from the AppStore if it can’t get it’s act together. If a big developer like this can’t get it right then who can.

Sep 8, 2022 6:07 PM in response to wyo_runner

Completely agree with your frustration & have the exact same issue. Internet provider modem/router is too watered down to let their end-users restrict sites easily (thanks Xfinity). I also think parents need to hold Roblox accountable since they are the makers of the app... I'm sure they are aware of this issue which makes me wonder if it is intentional.

Jan 24, 2023 6:34 PM in response to kamote0628

This kind of response, over and over from Apple, isn't helpful. I've called in and spent hours on the phone with tech support, and they even escalated it up to a senior engineer. And it seemed like they'd never encountered the problem before (which clearly from this thread, they have.) It was never solved and I spent at least 9 hours on it. It really can't be that hard. Screentime should be straightforward, and yet I agree with the other posters that it's inconsistent at best. You should be able to set the settings and leave it and not worry about it, but this isn't the case at all. It's very frustrating.

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Roblox App Not Affected by Screen Time

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