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Unable to activate Face ID on this iPhone

No matter, resets all the steps online etc... and nothing works lol

always no matter what since the update and it says Unable to activate Face ID on this iPhone


iPhone 13, iOS 15

Posted on Jan 3, 2022 8:08 PM

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Question marked as Top-ranking reply

Posted on Jan 3, 2022 8:11 PM

It sounds like there may be a hardware issue with your Face ID module. Before we jump to that conclusion you might want to try following the steps in this troubleshooting article: If Face ID isn't working on your iPhone or iPad Pro - Apple Support (CA).


If you are able to post a screenshot of the Error message you are getting that would be very helpful as well.

3 replies
Question marked as Top-ranking reply

Jan 3, 2022 8:11 PM in response to stergios1989

It sounds like there may be a hardware issue with your Face ID module. Before we jump to that conclusion you might want to try following the steps in this troubleshooting article: If Face ID isn't working on your iPhone or iPad Pro - Apple Support (CA).


If you are able to post a screenshot of the Error message you are getting that would be very helpful as well.

Unable to activate Face ID on this iPhone

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